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Union Station

The development of Union Station and the Washington Square area is a major initiative of the City Administration. See for yourself how today's Union Station is most definitely not your grandfather's Union Station!

  • Not Your Grandfather's Union Station - PSA

    The $32 million dollar renovation of the building has created arguably the City's most beautiful building, which has attracted a diverse mix of tenants. 

    These include

    • Vanasse Hangen Brustlin (VHB), an architectural and engineering firm with offices serving Massachusetts throughout the State. 
    • The Central Massachusetts Regional Planning Commission (CMRPC), a regional planning and transportation office, has a long-term lease with the Worcester Redevelopment Authority on the second floor of the Station.
    • Maxwell Silverman’s Banquet & Conference Center manages events in the Grand Hall and occupies a restaurant and lounge area on the first floor. Call 508-755-6408 for information about function rentals. 
    • Byblos Lounge sits adjacent to the Grand Hall and boasts a Mediterranean fusion cuisine combining the best of east and west.  It opened in December 2010 and serves dinner seven days a week.
    • Amtrak Ticket Office and a small coffee shop have space in the Rotunda area.
    • The Worcester Redevelopment Authority provides free use of Union Station’s public space to the disability community, up to three (3) dates per year, for fundraising events. Additional details available below.


    Contact Paul D. Morano, Jr., Business Assistance Director, at 508 799-1400, x264 for information about available commercial space.


    A bit of history

    Initially constructed in 1911, Union Station enjoyed decades of activity until the railroad industry began its decline. In 1975, Union Station's owner abandoned the building and for the subsequent twenty years the building deteriorated. Acquired by the Worcester Redevelopment Authority in 1995, the station underwent a complete renovation - restoring the building to its former majestic splendor and grand reopening in July 2000. Complete with the Grand Hall's original elliptical stained-glass ceilings, interior marble columns and mahogany wood trim, today Union Station is often called the City's most beautiful building.

    A transportation center

    A fully functioning transportation center, Union Station features train, taxi as well as intra and inter-City bus service. A bus terminal which includes five bus ports as well as service, ticketing, baggage drop-off and pick-up areas for customers utilizing intercity motorcoach service is provided by Greyhound Bus Lines and Peter Pan Bus Lines.

    The Massachusetts Bay Transportation Authority or MBTA commuter rail currently operates thirteen round-trip trains per day between Union Station and Boston, with more to be added in the future. This train service accommodates more than 1,000 daily passengers.

    In addition to commuter rail, Amtrak, the national passenger railroad, operates a ticket office in Union Station, with daily service available to Albany, Chicago, New York, and Washington, D.C.

    The final component of Union Station’s intermodal facility is currently under construction. The Worcester Regional Transit Authority has begun work on a new bus hub on the former temporary parking lot west of the station. The new WRTA station will be a three story facility, housing administrative offices, customer service operations, and amenities such as a seated public waiting area and restroom facilities. The bus pavilion will have a transfer hub consisting of eight bus slips along the backside of the building to service approximately 230 buses a day. The transfer station design is an attractive pedestrian friendly concept and has been incorporated as part of the Innovation District. Upon project completion in early 2013, the bus hub will be moved from its current location at City Hall to Union Station.

    Washington Square reconfiguration

    The Washington Square rotary has been reconstructed to a smaller rotary also commonly referred to as a "roundabout." The new circle is designed to improve pedestrian activity, enhance traffic flow through the intersection, and provide optimum accessibility to Union Station. This project also provided additional land area for potential retail, office, hotel and residential uses.